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Frequently Asked Questions
Everything you need to know about working together—from timelines and pricing to revisions and file delivery.
Working with someone new always brings questions. Here are honest answers to what I'm asked most. Don't see yours? Just message me.
How quickly can you deliver my content?
Most image enhancement projects are completed within 3–5 business days. Short-form video projects typically take 5–7 days, depending on complexity and the number of clips. For urgent deadlines, mention your timeline during our strategy call—I'll do my best to accommodate time-sensitive launches or seasonal campaigns.
Do I need to be on camera for videos?
Not at all. I create highly effective videos without you ever appearing on screen. Here are the proven alternatives we use:
📸 Product-focused visuals: Professional close-ups and detail shots that showcase your products in action
🎬 Hands-on demonstrations: Overhead or hands-only footage showing processes or product usage
🖥️ Screen recordings & B-roll: Tutorial content, software demos, or atmospheric footage with voiceover
✍️ Text-driven formats: Engaging animated text overlays with music and strategic cuts
The focus is always on creating content that converts, not forcing you into formats that don't align with your comfort level or brand personality.
Can you match my brand style if I don't have a brand guide?
Absolutely. Most independent business owners don't have formal brand guidelines—and that's perfectly fine. I'll build your visual identity from what you already love:
🎨 Visual inspiration: Share 2-3 brands, social posts, or websites whose style resonates with you
🎨 Key preferences: Tell me about colors that feel right, fonts you prefer, and the overall mood you want to convey (luxury, cozy, modern, artisanal, etc.)
🎨 Existing assets: Any logo files, product photos, or current marketing materials you already have
I'll analyze these elements to define a clear visual direction for your business. From there, I'll maintain consistent fonts, color palettes, and compositional styles across all your visuals—whether it's product photos, social videos, or property walkthroughs—so your entire online presence feels cohesive and professionally branded.
The result? A unified visual identity that builds trust and makes your business look like it was designed by a professional brand agency, even if you're just starting out.
How many revisions are included?
Every project includes usually up to 3 rounds of revisions at no additional cost. This is built into our process to ensure your complete satisfaction with the final deliverables.
In practice, most clients are happy with the first draft—my focus on understanding your brand and goals upfront means we usually get it right (or very close) on the first pass.
If significant changes are needed beyond the second revision round, I'll clearly explain what's involved and provide transparent pricing before proceeding with any additional work.
The goal is simple: you receive visuals that perfectly represent your business, with no surprise costs or endless back-and-forth. Your satisfaction is my reputation.
What's the usual turnaround time?
My typical delivery timelines are designed for speed without sacrificing quality:
📸 Image Enhancement Sets: 2–5 business days (depending on volume and complexity)
🎬 Short-form Video Packs: 3–7 business days (based on number of clips and editing requirements)
📅 Monthly Social Content Calendars: 5–7 business days for the first month (includes strategy and template setup)
Need it faster? If you have a fixed deadline—like a product launch, seasonal campaign, or booking season—I'll confirm realistic timelines upfront before we begin. Many clients choose our express service for time-sensitive projects, and I always prioritize urgent requests when possible.
The key is planning ahead. Most independent business owners find that working with me is significantly faster than traditional agencies (which often take 2-4 weeks), allowing you to launch campaigns and update visuals while they're still relevant to your audience.
Do I own the final content?
Yes. Once your project is complete and paid for, you have full usage rights to the final images and videos. Use them across your website, social media, and ads as needed.
Can you schedule posts for me, or can I post myself?
You have complete flexibility—choose the option that best fits your workflow:
✅ I Schedule For You
With your permission and account access, I'll handle the entire posting process. I'll schedule content according to our agreed calendar across your chosen platforms (Instagram, Facebook, TikTok, etc.), monitor engagement, and make minor adjustments as needed. Perfect if you want a truly hands-off experience.
✅ You Post Yourself
I'll deliver everything ready-to-go: platform-optimized image/video files, engaging captions with strategic hashtags, and suggested optimal posting times. You maintain full control over your accounts while getting professional content that takes minutes—not hours—to publish.
Most clients start with self-posting to maintain control, then transition to full scheduling as their content needs grow. We can discuss your preference during and adjust as your business evolves.
Either way, you get scroll-stopping visuals without the time investment of creating them yourself.
What if my photos or footage are low quality-can you improve them?
In most cases, yes—this is actually one of my specialties. I can transform even basic smartphone photos and simple footage through professional enhancement:
✨ Technical Improvements:
• Correct poor lighting and color balance
• Sharpen blurry details and reduce noise
• Stabilize shaky footage and improve audio clarity
• Remove distracting backgrounds or unwanted elements
🎨 Creative Enhancement:
• Reframe compositions for a more premium feel
• Add contextual styling and atmospheric warmth
• Create cohesive visual storytelling from disjointed shots
• Apply strategic color grading that matches your brand
When reshooting might be needed:
If your source material has severe limitations (extreme blur, very dark lighting, or critical missing angles), I'll be completely transparent upfront. Rather than delivering subpar results, I'll suggest simple, practical ways to reshoot—even using your smartphone—with specific tips to get professional-looking raw material.
My process: Always send 2-3 sample images or short clips before we start. I'll give you an honest assessment of what's possible and show you exactly what the enhancement would look like, so there are no surprises.
The goal isn't just to make your visuals look better—it's to make them convert better. If your current photos are costing you sales, let's fix that.
What if my project doesn't fit neatly into your standard packages?
That's completely fine—and actually quite common among independent business owners with unique visions. If your idea involves visuals, video, or content creation, I'm genuinely interested in hearing about it.
Here's how I approach custom requests:
  • Open-minded collaboration: Whether you need a hybrid solution combining photos and video, specialized content for a niche platform, or something entirely new—I'll listen first and assess feasibility
  • Transparent fit assessment: If your project falls outside my expertise or capacity, I'll tell you honestly upfront (no false promises) and refer you to trusted colleagues who might be a better match
  • Tailored solutions: Many of my best client relationships started with "what if we tried..." conversations that evolved into custom packages perfectly aligned with their business goals
The best way to explore possibilities:
Share your vision through a quick email or WhatsApp message. Include:
  • Your business type and goals
  • The specific visual challenge you're facing
  • Any examples of what you're imagining
I'll respond within one business day with a clear assessment of what's possible, realistic timelines, and transparent next steps—no obligation.
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