This Privacy Policy explains how MoodLoop AI ("we", "us", "our") collects, uses, and protects personal information when you:
Visit moodloopai.com
Engage our services
Receive communications from us
We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Policy applies wherever UK GDPR is applicable.
2. Information We Collect
The type of information collected depends on your relationship with us.
Clients (Business Customers)
Name and contact details
Business information
Payment information (processed via third-party providers)
Brand materials and project assets
Communication records
Social media account connections via secure OAuth (useOrionix)
Prospects (Business Outreach)
Business name
Publicly available contact information
Website URL
Publicly available images used for demonstration purposes
Email engagement data
Website Visitors
IP address
Browser type and device information
Pages visited and time spent
Referral source
3. How We Use Information
Clients
We use client information to:
Deliver agreed services
Manage billing and accounts
Communicate regarding projects
Improve services
Comply with legal obligations
Prospects
We use prospect information to:
Create temporary visual demonstrations using publicly available materials
Conduct one-to-one business outreach
Respond to enquiries
Website Visitors
We use website data to:
Maintain website functionality
Ensure security
Improve user experience
4. Legal Basis for Processing
Clients
Processing is based on:
Contractual necessity (service delivery)
Legitimate interest (business administration and improvement)
Prospects
Processing for business outreach is based on legitimate interest under UK GDPR Article 6(1)(f).
We believe our services are relevant to the businesses contacted. You may object at any time by replying to our communication or contacting us directly.
Website Visitors
Processing is based on legitimate interest for website operation and security, and consent where legally required.
5. Demonstration Content Policy
For business development purposes, we may create visual demonstrations using publicly available business images.
These demonstrations:
Are created solely to illustrate technical capability
Are processed temporarily during the relevant business week
Are permanently deleted by 5:00 PM UK time every Friday if no engagement occurs
Are not used commercially, added to portfolio, or used for AI training without written permission